101 Winning Tips: How to Make Your Employees HAPPY as you BOOST Productivity and Profits
Why do some companies consistently enjoy resounding profits, high employee productivity, low turnover and a workforce that is willing to go the extra mile, regardless of the economic cycle--while others struggle in times of plenty? The secret is astonishingly simple:
Successful companies of all sizes actively and passionately show members of their workforce that the company truly appreciates and values their efforts.
An appreciated employee is a happy employee. And happy employees translate into your making more money.
In this booklet, Dr. Noelle Nelson, consultant and author of the book, "Make More Money by Making Your Employees Happy," reveals 101 easy Appreciation Tips that can be implemented immediately at little or no cost, to increase your company's productivity and profits.
Here's what people in business have said about Dr. Nelson's
employee motivation and productivity techniques:
"Noelle Nelson's 101 Winning Tips is an unbeatable resource
for busy business executives who want to boost productivity and profits.
Noelle has combined her scientific knowledge of human behavior with
her experience in corporate business to create an effective, bottom
line focused way to increase organizational performance. I highly recommend
- Janet L. Walsh, President, Birchtree-HR, LLC
"“Dr. Nelson clearly understands the ins and outs of
how appreciation works, especially in today's workplace. Her tips on
employee motivation and engagement are an invaluable resource, and an-easy-to-reference
reminder of the things to do when business gets hectic. My business
has a volatile turnover potential. I'm pleased to say that we now maintain
the best workforce team I have ever had in our 30+ years in the media
production world. Kudos to Dr. Nelson for putting these tips together
in one place and making them easy to apply on the job!"
- Russell Bond, CEO, The Annex Studios
"At our 2008 firm management retreat, Dr. Noelle Nelson shared with us her insights into ‘Workforce Success: Management Techniques to Get the Best from Your Employees.’ What a positive approach to workplace issues! Her message resonated with all of us in attendance. Dr. Nelson engendered a stronger bond among our management team that will be instrumental in creating a more positive and productive workplace environment."
- Marcia W. Wasserman, Chief Operating Officer, Nossaman Guthner Knox & Elliott LLP
Tips are divided into 11 topics:
- Why Appreciate?
- Set the Tone
- The Workplace
- Catch 'Em in the Act
- Problem Solving
- Employee Opinions
- Engage Employees
- Reward & Recognition
- Appreciate Boomers
- Appreciate GenXers
- Appreciate Millenials
Give clear direction. It’s up to you to make sure the employee understands a task, not up to them to mind-read. Value employees by making it easy for them to succeed.
Respect all your employees. Put-downs and sarcasm hurt people. Teasing usually pleases the teaser far more than the teasee. Treat everyone with courtesy.
Be true to your word. Whatever you promise, big or small, deliver it. If you can’t deliver, proactively seek an equally attractive alternative and explain the situation honestly. The more you deliver on your promises, the more your employees will deliver for you.
Support employee personal needs as your budget permits, from the simple – stamps & greeting cards available for sale at the receptionist’s desk, the local laundry offers pick-up & delivery service, to the complex -- onsite child care, a gym, an ATM.
Praise specifically. “The way you summarized the Smith meeting in your report was very concise, very helpful. Thanks.” “Fixing the timing mechanism so quickly got us back on track for that big order. Thank you.” Specific praise is more meaningful than general.
Fix the problem, not the blame. The employee knows he/she has messed up. More lambasting only demoralizes your employee further. Move on to problem solving as quickly as possible.
Break solutions down into small manageable steps. Too large a goal is a set up for failure. People are motivated by success. Many small goals achieved lead to a successful final outcome.
Let your suggestion box live up to its name. The more seriously you consider an employee’s suggestion and let it be known who’s idea it is, how great it is, and how you’re using all or part of it, the more beneficial those suggestions will be.
Show employees where they fit in the bigger picture. Every job is important. Make sure each employee knows exactly the value of his/her contribution.
Reward often. Don’t wait for major accomplishments to give rewards. Reward frequently with a “congrats!” email or card, a humorous “gold star,” a free lunch or designer coffee.
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